The ice cream is 5-stars in my books.
The lack of sophistication of the establishment (no air conditioning), and the lack of a cone holder with a built in tray to save drips to your hands was missing. This in my equal weighting world leaves the establishment with 2.5-stars. Since rounding is necessary...3-stars is all I'll give this joint.
Upon getting to the cone, my review had to be adjusted lower, by one more star. The cone was stale. In fact, I had made some "friends" while in line and asked how their cone was. They too expressed the same issue of having stale cones. I am utterly surprised how such an establishment that spends so much energy on the quality of their ice cream fail on a product they just by from a third party vendor.
Not sure if I'd return to this location just because of the crazy crowd, but when in Montreal I'll remind myself to compare.