Horrible, horrible service! I was in the plumbing area to renovate my entire bathroom and it took me two phone calls to the front desk to get any service. 45 minutes before someone acknowledged us. Then they lied to my contractor that I ordered the wrong bathtub (which i had the paperwork to back up my order). I went back today to exchange a faucet (not their fault) and it took more than 20 minutes - mostly because they needed a plumbing person to review my return. I will not step foot into Lowe's ever again.