My family and I just wanted to thank Reyna for doing an outstanding job! (Sunday, February 19, 11:00 party for Lani.) She was so patient and helpful. There was an incident I was not there for and my sister-in-law reported it to Reyna. Another child (looks to be 4 years of age) kept licking my 5-year-old daughter's arms and called her a name children should not use. My daughter told my sister-in-law who then told me. I talked to Reyna and she had already talked to the child's grandmother who apologized about her grandchild's actions and harsh word. I probably would have made the situation worse if I had witnessed it first hand. Thanks to Reyna, that did not happen. My little girl didn't take what the kid said too lightly, mainly because that was the first time she's ever been called that. (She said he called her a "bidge.") But thanks to Reyna's quick train of thought my baby was able to enjoy the rest of her stay at Chuck E. Cheese's. My family and I just wanted to say, "Thank You, Reyna!!"