Outstanding service from the lovely people in the lounge. They are cheerful and welcoming. It doesn't feel stuffy or stiff like some concierge levels or comparable lounges. It's a bit of a hike from the lobby but it's healthy to walk... the food and selections are delicious, well defined (ie: gluten free, vegetarian etc) something for everyone.
The rooms are spacious and beautifully appointed, just renovated in Nov 2017. The grounds are kept impeccable and stunning.
It was very relaxing and pampering.
Thank you Fairmont!