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  • Stopped in after trip to mall. Very prompt service although I am not a fan of the handheld ordering devices as it seems to prevent servers from making eye contact. And as someone who waits on bar patrons, I prefer that they do not write down or enter the order while at the table. But Jamie was very friendly and efficient and the potstickers and crab puffs were unbelievable. The sauce served with the potstickers was absolutely delicious. Just the perfect amount of heat. Definitely recommend. We have come in for happy hour several Times and it is a really good happy hour menu. I am updating my review in January 2017 they have eliminated the I pad order takers so the personal service is back. However it was so cold in there on a rainy Friday afternoon. I asked three different employees to turn the heat on and close the door to the patio but they would not make the smallest effort. Unfortunately as good as the food was the experience was awful. It was not just me and my daughter. Several other tables commented on the cold. I felt really ignored over the fact that they would not close the door at the very least. We probably will not go back and this was o e of our favorite places. I am Once again updating my review of January 2017. I was very frustrated with the response from the staff when the temperature of the restaurant belied any attempt at comfort. I was immediatly contacted by John. With a follow up from Brandon the store manager. They assured me that they had already taken steps to change procedures to put The comfort of their guests first. The quick response of both John and Brandon have completely changed my feelings of Not wanting to return. The food has always been amazing and I am confident that my January visit was an outlier and should not count toward my review of Ling and Louie's. Thanks John and Brandon.
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