I have the same results with the hotel. the service was much better this time but the room was no worth the price (free). I was able to listen to the people next door yelling at the kids all night and morning long. I needed a hot tub to go in after sleeping on one of the most uncomfortable beds ever. This is now my last time even visiting this hotel. The service at Tatuado restaurant was less than desireable. Never again will I step foot in this less than desirable hotel. Stayed a second night at a different hotel and was much more impressed with that hotel.