It's a Starbucks: they burn the coffee beans and use really artificial flavors but I'm addicted and so are you so we all grumble and pretend to be coffee aficionados while take the mediocre drinks on our daily commutes.
They never mess up my drink here but the wait is horrendous. Like, expect to wait 10 minutes for your drink when you're the only one in the drive-thru. If there are people in front of you you'd better have a lot of extra time or hope you don't care if you're late.
Another annoyance is the design of the drive-thru window with the curb. It's set like 3 feet back so when you pull up to pay/get your coffee you have to reeaaalllly reach out your window and even then you barely grasp the barista's hand to exchange money and get your beverage(s).
I go here everyday because it's the only drive-thru right by my house. But I complain every time I do.