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http://www.openvoc.eu/poi#funnyReviews
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  • My wife and I stopped in for lunch this week while attending a conference. I've been to Ri Ra before and enjoy the food and great beer selection. My wife ordered a sandwich with side-salad and forgot to mention allergies; when it came out she realized her mistake and asked the server if she could have another without the bell pepper (her allergy). The server immediately whisked the plate away and said she'd be back with a replacement. Within moments a manager came by to ask if my wife was ok and if she could do anything. No sooner had she stepped away then another manager stopped by and asked the same thing. Fantastic proactive customer service. After her replacement meal came, complete with hot sandwich to go with the new salad, all three, the server and both managers came by at different times to make sure things were ok. Thank you Ri Ra for having such an attentive staff!
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