My screen shattered on my iphone 6 so I came here because it was the closest I called befor I came in for a quoted price and asked if they had any coupons or discounts the lady on the phone told me no but now that I come on yelp Ive seen a 10% off coupon but now its to late any ways back to my experiance I went into the store and the lady was in the middle of helping me and filling out a claim ticket when the phone rung and she awnsered it which I thought was pretty rude but not only that she was on that phone for about 15 minutes befor hanging up instead of passing the phone to someone who wasnt busy she took the call and left me waiting in the middle of helping me when she hung up she continued to give me my ticket and I left I came back about 2 hours later to pick up my phone and the guy was having trouble finding my phone as he was looking for my misplaced phone the businessphone rang again and they guy helping me trying to find my phone awnsered the business phone again instead of giving it to someone else to awnser he was on it about 10 minutes telling someone how to do a hard reset on a phone he hung up and it took about another 15 minutes to locate my phone he charged me $118 after tax still claiming there was no coupon I left the store about 45 minutes ago and now Im writing you this reveiw for faster phone repairs and better costumer service goto chandler mall repair store