The unit itself was good however there's only 2 elevators to get upstairs and they're on only one side of the building not really helpful for everyone in the opposite side. When I signed my lease they didn't charge me for the lock and then expected me to drive back across town (where I was moving to) I told them I wouldn't be able to until they were closed and then had work during their hours for the next few days they said I had to pay for it before I move in which I was doing that day so I had to get a manager involved to take my payment over the phone. I wasn't going to be inconvenienced because they messed up. After tart everything was ok into move out. I scheduled my date online were it says to do so before the first for a chance on pro rate I was hopeful since I was only using it for 10 days. I call to make the payment nope you only get that luxury if you move out by the 5th! When you rent homes you only pay for they days you're there why should this be any different?! I know very well that they'll put somebody in there the next day if somebody wants it and charge UA both full price sounds pretty scam like to me. So anyone who needs to move out do so before the 5th or be prepared to pay full price