| rev:text
| - I came with a friend and a Restaurant.com gift certificate for $10. I was pretty excited to come here because I rarely eat Asian cuisines. Usually I am a pho person and nothing more, unless it's sushi, which sometimes in the good 'ol U. S. of A. you can't really even consider the type of sushi served actual sushi per Japanese standards. With the being said, launch into my review.
Food - My friend and I shared the Octopus Balls and the Poki. Immediately I was overtaken by the saltiness of the poki dish. Just too much. Octopus balls were a nice treat and actually had a decent amount of meat in them
Both my friend and I ordered the Tan Tan Men Ramen. This was my first time having ramen. I thought it was decent. The noodles were good, but it wasn't too spicy to me anyway, until I happened to get a bit of the broth in my eye. Yes, go me. Broth in the eye. Overall the taste was not totally satisfactory, but I don't have much to go off of. I believe now I will branch out and try some ramen elsewhere, just to see how Shuseki's stacks up.
Service - Meh, meh, meh. Although our server arrived to our table quickly to take our orders and bring food he was non-existent for most of the time. My water glass sat unfilled for quite awhile while I was really wanting some water.
My Restaurant.com GC was met with some speculation when we were ready to pay our bill. I was just getting ready for a confrontation, but then the server whisked away my debit card and the GC. When he came back he had charged my debit card an additional $4.43 for "included tip" which I was not told would be included. Um, what? We were only a part of two. Pretty sure the "tip included" part came because we had used the gift certificate. If it's the restaurant's policy to include tip along with gift certificate's they should include that on the GC. But my GC said nothing of a tip being included and I've used Restaurant.com quite a bit and I have never had this happen to me before.
The $4.43 tip was annoying and the fact that they did not bother to tell me I would be charged a tip prior to running my card was even more annoying. It is not okay to charge someone more just because you feel like it and especially if there is nowhere on the menu, in the restaurant, or on my GC that says I will be charged.
Considering I *was* going to leave a tip for $5 the server got shorted. I'm guessing the restaurant does this because they might assume people who use gift certificates may leave poor tips. I am not one of those people and I think it's poor business to assume everyone who comes through your door are cheap-asses. Also, if Shuseki put out the gift certificates they are obviously trying to get business in the door. Unfortunately for them and their assumptions regarding myself - I will not be back.
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