Three stars for the $10 a month membership, from a financial standpoint it's great.
However....
I've been a member for about eighteen months. In that time, the same cardio machines have been broken, and the same ones have been worn down. It's a crapshoot whether you get one that has grinding gears in it that will slip (and boy does that feel good on your knees!). The same machines have had temporarily out of order signs on them since the first day I came in. Now obviously I'm not expecting the staff to fix the machines that isn't their job, the staff is good. But holy god show some pride in your facilities Planet Fitness. I don't know if it's a franchise thing or what but it's ridiculous to let the machinery deteriorate like this. Might as well get rid of the broken machines and space things out better.
Also get some rowing machines, seriously.