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  • My wife was using this place for her OB/GYN over the last couple of years and Dr Plotnitskiy and Toledo have been wonderful. They delivered our baby and her sister's baby. Unfortunately what prompted me to write this review is their office staff. To say they are grossly incompetent is an understatement. They can't bill right, they can't schedule right and are pretty much clueless and not helpful. My wife tried to get the e-sure IUD and had it all scheduled and last minute they tell us we have to pay up front for it at $1200. This is something that is covered by her insurance but they tell us that insurance wants us to pay up front and then reimburse afterwards what was covered - an amount the office wouldn't tell us. Ya, that wasn't going to fly. Called insurance and they told us do not pay upfront, they don't want to do reimbursements and that they wouldn't have told the office that and confirmed it was covered so basically the office lied to us. Confronted the office with this and they had to get back to us and that their office mgr was out. My wife had to cancel her appt since they couldn't figure it out before her procedure. She won't be going back. Dr P or Toledo, if you see this review in a timely manner - FIRE YOUR OFFICE/BILLING STAFF! They are killing your business reputation.
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