I have been attending this gym for over 3 years now. I was able to join without any new member fee's through my employer. So for 30 dollars a month, it's good enough.
The cleaning at this place is very poor. Often times the trash if full, and you have to search for paper towels to clean off anything. Maybe spend more money on cleaning staff and less on membership services? The locker rooms are cluttered and the sauna is never cleaned.
The gym gets so over packed. Sure, any gym gets packed after the New Years but membership should most definitely have a cap. You totally screw over your long time patrons by over crowding.
The 20-30 minute time limit on cardio is just stupid. Have you heard of progress? People who have been paying for your gym for years can't run for more than 30 minutes during peak because of your silly rule. Try this... more treadmills less restrictions.
You guys really need to do more for the current members, and less for incoming members!