I took my dog to be spayed here two days ago. I had a great experience. The waiting room just has some folding chairs, but I expected that. There were three other dogs and about 8 cars when I showed up, but I was taken care of promptly. The vet techs explained everything to me when I came to pick her up a few hours later. I paid $135 which included the spay, ear cleaning, heartworm test, and pain meds. I will definitely come back if I have another dog.