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| - This company was assigned to me through my home warranty company. We had some hiccups getting our initial appointment scheduled, but once I was able to get Amy, the owner, on the phone she was very helpful and genuinely apologetic for the scheduling mistake. She rescheduled my appointment for the very next morning. Prior to my appointment the servicemen called to let me know they were on their way, and were friendly and professional when they arrived. They quickly and accurately diagnosed the problem, ordered parts, and an appointment was made for the following day. Again, they called in advance within the timeframe, were professional, worked quickly, got everything in working order again, and took the time to explain how I could prevent the HVAC issue from happening again.
I really appreciated that the owner wanted to set things right after I had trouble getting my first appointment scheduled. I'm happy with the quality of work and would use this company again.
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