Despite the mostly negative reviews posted about this specific location, I actually feel like this is one of the better Chipotles I've been too. Extremely friendly and relatively fast service and they usually do not skimp on the ingredients like has happened to me at some of the other locations I've been too (the Lorain location has been pretty consistent with skimping and setvice speed; might be new employees.)
I hate lines as much as the next person, but chipotle is a pretty good and popular chain with high demand. When there is high demand, that's to be expected. The lines suck, but this specific location has always kept lines moving at a steady pace when I've been there.