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| - BurGR is located inside of the Planet Hollywood. If you are lost and can't find the place, just go towards the long ass line. Trust me, the wait is worth it! If you go with a party of 3 or more, walk right up to the desk and let the host know. They will text you when your table is ready so you won't have to wait in line. If you go by yourself or are a party of 2, flash your platinum Total Rewards card and up and get priority seating.
The atmosphere of the place is pretty casual and open. The front of the place does open out into the casino so the place does get a little loud sometimes. I think the only downside of the place is that some of the seating is not as intimate and you feel like you're just an arm length away from the next table if you're not sitting in a booth. Also the seats for some reason are super close to the ground which is weird. You feel like you need a booster seat. It is definitely not a place to sit for those with hip/knee replacements and such. There is bar seating for those who don't want to sit so close to the ground. In addition, there is no bathroom inside the restaurant so you would have to walk out of the restaurant and use the casino's bathroom which is directly across from the restaurant. Remember, the restaurant is inside the casino so it's not like you're having to make a long trek to the bathroom or even step outside onto the strip. You are still inside the casino and you are literally just taking a couple steps to go to the bathroom. It is really no biggie.
As far as the food goes, obviously this is mainly a burger joint since the name of the restaurant is BurGR after all. There are also side snacks and dishes to order such as roasted jalapeno poppers, shakes, truffle parmesan fries, fresh roasted chili dawgs, and so much more! I have eaten at this restaurant many times and I can honestly say that I have tried close to most of the burgers on the menu including the one that was the special for the day and I have enjoyed everything so far. The burger that I recommend ordering is the Hell's Kitchen Burger! After you have eaten this burger, it will probably ruin all burgers for you after that. I wasn't a big burger fan coming to this restaurant and the Hell's Kitchen Burger did it for me. It is a yummy burger that is made up of a patty that has three different types of ground meat, fresh roasted buns, asadero cheese, roasted jalapeno peppers, avocado, and oven roasted tomato. For those who don't enjoy spicy foods, don't worry, the jalapeno peppers are not crazy spicy. This burger is so good and packs so much flavor that you will not need any condiments! The burger is also very juicy and is the perfect size. It is not too little and not too big. You can definitely order many burgers and cut it in half and share with others so you can sample all the burgers there. If you don't know anything about Gordon Ramsay at all, know that he thinks beef should always be cooked medium rare. You better speak up if you don't like your burgers cooked this way.
All of the burgers are really good, but obviously I'm biased and I think the real winner is the Hell's Kitchen burger. As for the fresh roasted chili dawg, it honestly tasted like a regular hot dog with too much toppings and it didn't impress me too much. The roasted jalapeno poppers tasted just like your regular poppers, but it is presented nicely in shot glasses and it's like playing a game of Russian roulette. Out of all of the poppers, one is supposed to pack the most heat, but you won't know which one it is until you're all done sharing and eating them. The parmesan fries come with two dipping sauces. One is a truffle aioli and the other one looks like regular ketchup, but it isn't. It almost tastes like there's curry or something mixed in there. Anyway, the portion for this one is huge so make sure you bring a couple of people so you can share.
The food is a little on the pricey side, but you get what you pay for and it is worth the money! The burgers usually range around $13 and up and the sides are usually around $11 and up.
If you are a member of Total Rewards, present your card to get discount on the meals as well as earn points. You can sign up to become a member inside the casino before heading to BurGR to eat.
The food has been consistently amazing each time I have been here, but I can't say the same for the service. Sometimes I've received excellent service and during other times, I've received just okay service. One time, my bf and I received free Parmesan Truffle fries to make up for the food taking too long to come out. We didn't even say anything, the waitress took it upon herself to give us the freebie. I feel as though they really do try to give you the best experience and will go out of their way to do so. One time we were seated at the bar and the service there was actually so much better compared to the tables. I feel like the service here is a hit or miss.
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