I've been here twice so far and had bad experiences both times. The most recent visit was this past weekend during World Pride. Yes, they were very busy, and I do try to cut restaurants some slack when they're that full. However, there were just too many issues with the quality and service to ignore.
We didn't even see out waiter for at least 10 minutes, then waited forever to order and sat for at least half an hour after that before our food started coming out. Our table of 4 was served slowly and individually, with the server finally having to ask the fourth person what she had even ordered. He came back fairly quickly with her room-temperature eggs and potatoes that had apparently been sitting forgotten somewhere. The meat on the burger I ordered only just barely resembled the flavor of beef, and my friend who ordered macaroni and cheese said it was awful.
This place is a huge let-down and I will definitely not be giving them another chance.