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  • Came here on a Niagara+Toronto vacation half a year ago (so yeah, if the experience stuck around with for that long, that should tell you something). Food was okay, which is the only reason this place is two stars instead of one. Perhaps the reason it did not astound me was because we did not order any of the seafood ("market price" tends to scare us away from ordering). But really, the reason for the low score is my GOD the service was terrible. To put this in perspective, I think people that complain about service at Chinese restaurants are idiots who don't understand how stuff works there. Seriously, they're servers, their job is to bring you your food and keep your drinks topped off and get paid a salary plus tips (mostly tips) to do it quickly and attentively. Nowhere in that job description is "make small talk about the weather and how your kids are doing and whatnot". Seriously, how needy do you have to be to judge a restaurant based on that kind of stuff? So when I tell you that the service here was terrible, that should be telling you something. Specifically: we were seated promptly, but it literally took an hour to get a congee out, and the excuse was that "that's just the order in the queue" and another party that came in after us got all their food first, and that this was literally the first time in many years of dining out where I actually used the power of the tip to denote horrible service. As far as the racism allegations, my family is all completely Chinese and we still got this kind of treatment. I think what's probably the case is that they probably cater to the critics first and foremost, knowing that those people will give them high rankings and reviews, and then they figure they can just coast along because there will be no shortage of people (like my family) who will go there based on that.
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