The new smart phone download only ticket system is an absolutely stupid idea. Give us the option to print tickets at home! Seriously! Stop the insanity! You print them out for us at the gate anyway, so why not just let us print them at home? New season fan experience: spending hundreds of dollars for tickets, getting to the arena after a 45 minute drive in rush hour from the east valley, and then trying to find the tickets you KNOW you downloaded to your wallet, with them not showing up anymore! And then having to wait at Will Call for them to verify that you bought them, etc. What a total waste of time! We missed warmups as a result! Get to the box - five minute major, Yotes front office! When my friend (whose tickets they were) talked to her sales rep about it (who had assisted her to download them originally), he said he'd print them out and mail them to her in the future. Sigh. Who needs the hassle? We didn't!
Beyond that - I love the Yotes, and the arena has made some improvements to the quality of food and drink. More vegan options please though!