Visiting the Service Department twice with my '15 Silverado, and a South Carolina competitor once, I have settled on the idea of Steve Moore Chevrolet being my go-to repair facility going forward!
Professional, knowledgeable Service Advisors will assist you through the repair process and that makes it a much easier and smoother than most dealership, and that's coming from a 15 year Dealership Service Department veteran. The first visit they washed my truck without me asking! That's an issue I had with the aforementioned competitor..
On my second visit I worked with Diego. I would recommend him the next time you make an appointment! I waited in the waiting room and it took it a little longer than I thought it would, but there was a Chevrolet recall that I didn't know existed before I arrived. All good. It needed to be handled! They did not wash the truck this time even though I specifically requested it during the appointment making process, but I forgot to bring that up with Diego when I checked in - so I blame myself for that one. No worries.
I have also dealt with the Parts Department on separate occasions and they have never disappointed. Job well done.
Get Moore at Steve Moore!