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  • Found a piece of plastic ????????, a twist tie type item (see picture #130), in my mashed potatoes. I had taken about 5 bites of my food at this point, and I told my waiter. Unfortunately, both the manager and waiter were not very sympathetic or accommodating, and I didn't even get a real apology. My entree was taken off the bill, as it should have been, but the manager said they would only give me either a piece of cheesecake, or a half order of my entree, which was the Chicken Madeira. ????????????????????????????????????????????......I am a big eater, so I left the Cheesecake Factory hungry still. It was already gross that a large twist tie had been melting in my mashed potatoes the entire time they were being cooked (the manager explained it had come from the bag of potatoes), and I wish the Cheesecake Factory had done a better job of making it right. I used to come here all the time, but because of the poor customer service, I will not be coming back anytime soon.?????????????????????????????????????????????????????????.........
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