We had a very interesting evening here. I had made reservations for the new Charlotte wine and tapas night. We arrived and had to wait a good bit at the hostess stand to be seated. After being seated our waiter came by 2 or 3 times, took our wine and food orders, and then literally disappeared. We did not see this man for 45 minutes. After finally grabbing the manager we were able to get our wine (and more water as we were literally ignored the whole time) and the manager was mortified this had happened. He offered us free drinks and appetizers and really took care of our uncomfortable first almost hour there. All of the food was awesome and the wine pairings were exceptional. It was a Friday night and the patio was lovely and had an excellent music performer outside. I will come back for the normal menu and hopefully won't have another service gaff such as what happened to us this time. I am very appreciative that they made a lousy situation right, well done!