Didn't think it was fair that stiletto (pointed nails) fill was an extra $5 just bc of the "shape". Saw my CC was charged more than normal. Shortly thereafter I called to see if I was potentially charged extra- no problem over the phone and they agreed they would take off $5 the next time- fast forward when I came back they proceeded to bully the technician that I spoke with about it and agreed with me... when my nails were drying they warned me the "next time" it will be $5 extra bc of the "shape". That makes absolutely no sense and there will not be a next time. FYI: They do good work! Unfortunately, they will nickel and dime you.