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  • Rooms were clean and the amenities were fine. My problem is that the hotel double charged me for my stay. I reserved my room over the phone with the Holiday Inn hotline and was charged exactly what they quoted. When I get home to Virginia, I discover the hotel charged me again for the same stay, but I different amount. I only stayed one night and was charged twice. I was on the phone with 5 different people connected with Holiday Inn... NONE of them were of any help. They could either see one charge or the other (depending on who was looking); they told me to call back another time, when I am working; they insinuated I didn't know what I was talking about. All I want is to get an answer and none of these people can give an answer. This will be the last time I stay at any Holiday Inn. Add On: The WiFi is awful.
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