I have been going here for over 5 years to Stephanie, who is friggin adorable and does an amazing job with all things hair. Whitney and Jamie are the wicked awesome receptionists. I can't comment on the other stylists here or hair dying drama, as I have had zero experience with either of those things.
The salon is more of a spa feel, which I love. And there are no gross salon chemical smells here - this is an Aveda salon, so the products are relatively natural and non-headache-forming.
I go in for a moisture treatment every 4-6 weeks or so, and I couple that with a trim every 4 or 5 months. The prices are reasonable and I get to sit with a fish bowl on my head for 20 minutes and drink their sweet fennel tea. After I leave, my curly wild woman hair stays soft and comb-able for weeks. Win.