This place was so overwhelmingly disappointing I wonder how people are coming here tbh (probably first-time goers like me). Passed by here a couple times and always wanted to try it out so we finally did when a lineup for another restaurant close by was too long. Decor and everything was nice inside, but of course that did not compensate for the type of food/service we got. The cups for the COLD hot tea was dirty (no it wasn't COLD TEA) it felt like they were sitting out for a long time. The servers were always hiding in the back had no idea what they were doing. I tried the Japanese donkatsu and the batter was literally falling off the meat. The meat had the weirdest crumbly texture I could've literally used the side of the fork to cut it. Fries were not good as well, too much sauce in my opinion. I personally didn't get a chance to try the pork bone soup we ordered, but judging from the experience I had with what I ate, I wouldn't expect much from it.