We arrived on a busy Saturday and were told it would be a 5 minute wait. In the meantime, 2 other parties arrived and appeared to know the hostess so they were seated right away. Annoyed at this point but willing to stick it out we gave the hostess the benefit of the doubt, she appeared to be the owner and I can understand treating your regulars to exceptional service. What I could not tolerate however, was being told we would be seated next until another couple walked in and promptly took their seat at the nearest open table. When the hostess saw this she told us sorry but somebody had taken our seat and we would have to wait again. At this point the 5 minutes had turned into 30 and the multiple occasions of preferential treatment to select customers had taken its toll. Clearly this establishment does not care about new customers and is content reaping the benefits of old business at the expense of new business. Truly is a shame as the atmosphere and menu looked great, but we decided to leave after having been treated so poorly. Won't be going back.