Normally I would give the restaurant a mulligan but I never felt at ease the entire time at UTL.
My experience had a rocky beginning when I wasn't greeted when I entered the restaurant - although I was outnumbered by servers 2:1. After sitting down, I immediately switched tables because my first option was covered in crumbs and whathaveyou, only to move to a less dirty table. My server never seem all that interested in getting my order correct however uncomplicated it was.
To be fair, the food was pretty good but I was too distracted by the aloof service, dirty tables, and awkward decor to be able to enjoy it.
I was excited to give UTL a shot and unfortunately left underwhelmed.