There should be a ZERO star option for this place! I ordered two bagels with cream
Cheese. The guy who took my order was so busy laughing and joking with the other employees he asked me twice if I wanted my bagels toasted. I guess that was too much to remember. After being made to wait for him to finish socializing he handed me the bag. I did not think to verify if the order was correct and went home. We sat down to each lunch and sure enough, dry bagels and NO CREAM CHEESE! I called over there to find out what could be done and was told I would have to bring them back in to get cream cheese or to get a refund (a refund only if I brought the bagels back!). No apology for the inconvenience, the gas in my car and my time. The idea of spending an hour to go there for them to put cream cheese on my bagel or get a refund is beyond a joke! My advice: do not go there unless you want to feel like you are imposing on people's social hour, want stale, dry bagels and lousy service!