I had a terrific experience with AMVIC. An unscrupulous dealer in Calgary tried to keep a $1000 deposit of mine when clearly they were not meeting the terms of our agreement. I appealed to the dealership, whose manager scoffed at the idea I could go to AMVIC. "They'll just take our side," he told me. AMVIC got me my money back from them the day after I sent in my complaint. They also offered frank advice. Very happy with my experience.