I was VERY disappointed.... I LOVE H&M and have never had a bad experience (as I had to travel to get to one). Never in my H&M shopping have I experienced such S*&%TY customer service!!! No one acknowledged anyone and when my roommate asked where she could find a certain item she was told to "look around and find it yourself"! wtf? I get that it was opening day... but COME ON! Although that annoys me... the clothes are AWESOME! I only bought 2 items but received a 20% off coupon that's good until the 25th... I'll be back for sure... hopefully I'll run into friendlier staff! Oh, and the music was WAY too loud... love the music but I may have lost my hearing a bit...