For starters the staff was incredibly nice. I had no problem at all with their customer service. Although, the actual pedicure I received was pretty crappy. The hot stone massage was kind of a joke. And as she was cleaning up my nails she pulled a piece of my skin off and not only did it hurt but it bled a lot which is an absolute deal breaker for me. The woman who did my nails looked very pregnant and tired so I'm going to chalk it up to that. My toes came out polished nicely but I won't be coming here again. Also, the lady up front announced my tip in front of everyone in there and I felt like that was kind of awkward.