I just stayed at the Omni for the DNC and lets just say they REALLLY don't know how to handle bad situations. I was sharing the room with two other girls and we got a cot for the week. After the first night my roommate woke up with what she thought was a rash on her forehead and a few bug bites. We thought she had an allergic reaction to the sheets so called down to have them changed. The next day she woke up again with even more bites - which is when we all started to panic. She saw a doctor who told her based on the bites that he/she thought it was FLEAS which were probably in the cot she slept on each night.
When we complained to the hotel they only switched our room. Now I've been to hotels that reimbursed people because they had cold water in the shower. THIS IS FLEAS PEOPLE!! NO reimbursement for our hotel stay which was 6 whole days. They didn't even give my friend $30 for her visit to the local Charlotte Clinic. They kept saying the had to "TEST first." Its been 5 days since we left and 8 days since they took the cot to test and still nothing. Not even an apology note. Oh and my friend asked them to wash all her clothes to rid them of fleas and get it to her before she left on Friday. The couldn't even do that right - when she left they said they'd ship her clothes to her.
Now I'm told that my friend saw a doctor at home who said they think it's BED BUGS!! Which I could have brought home to my own house!! I'm freaking out.
DO NOT STAY HERE!!!