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| - I had a much better experience when this place was Sunflower Market. Now that it's Sprouts, I feel completely unwelcome here. Not one person greets you. Not one. Not one person asks you if you need any help. Not one. And to top it off, today I got the worst attitude from two of their cashiers ( the short white middle-aged woman who appeared a bit rough around the edges and the young skinny black girl with short hair). First off, I wasn't even greeted when I came up to the register. I said 'hello, how are you?' to the cashier (the white lady) and she didn't even answer back, but seemed really annoyed. She didn't even look at me or make eye contact with me. Just started ringing and bagging me up, with this stoic 'I hate my job' look on her face. As I was putting my bagged items into my cart, I turned around and she was gone. In her place was the black girl. She didn't say hi either. After ringing me up and giving me my total, I swiped my card and put in my pin. The pin was wrong. I had just gotten this card and I thought I had memorized my pin number, but I guess not. My phone (that had my pin on it) was in my car, so I asked if I could run out and get it. The black girl rolled her eyes at me and exhibited complete and utter displeasure towards my question, as if I completely ruined her day. And she didn't even answer the question, she just sat there, rolling her eyes, hesitating as if, in that very moment, a magical money-fairy would come down and zap cash into my pockets with her magic wand. I asked her again, if it would be ok to grab my phone, and she eventually said that it was fine, but with this hideous attitude. So I ran out and grabbed my phone, which literally took less than a minute (the Spouts parking is an empty void most of the time, so snagging a parking spot right out front isn't that hard). Anyhow, I get back and the white lady is standing there again. I'm thinking, 'oh great, not her again' and of course, her reaction towards the situation is to be completely patronizing. Finally I leave. I mean seriously? I'm a regular customer here. My husband and I shop here every other Thursday. A little respect would be nice. It was already shameful enough that I had forgotten my pin number and had to run out to my car and grab my phone, holding up the line. Then to feel degraded by these incompetent nimrods on top of it. . . . well that was just completely unacceptable. Needless to say, I'm disgusted. My husband and I will be joining our local buying clubs (a far better option) anyway, so thankfully I won't have to put up with them much longer.
P.S. in case anyone is wondering why I didn't just charge my card. Well, because I don't like doing that. I'm looking out for businesses that I happen to support such as whole food markets like Sprouts. I would rather my retailer not have to pay a fee to the bank every time I charge my debit card. But, I guess it doesn't matter when a business such as this, has idiot cashiers who conduct business in a gross manner. Screw them.
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