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| - Sunday at 4:30pm I ordered 1 small pizza, caesar salad, 1 pasta entree from Nicks restaurant, 2 miles from my house. Delicious Deliveries took the order and gave me a total of $55.97. Wow that seemed a lot for a 2 person order so I asked if the delivery fee and driver tip were included. Yes it was, 15% automatically included for driver. What they didn't mention is the charges include a delivery fee $8, convenience fee $2.15, plus, driver 15% is on top of and INCLUDING those two convenience and delivery fees! So it continued...... And it will be there in 75-90 minutes. Huh? Even on a Sunday evening at 4:30pm? Yep. Typical delivery time I was told. Delicious Delivery places "orders" when driver is on his way to pick up from restaurant.
Got order hot in 70 minutes. I signed a generic receipt with credit card for $55.97 (no detailed receipt included, or I would have balked at the double dipping of up charges). I blame the driver, not Nick's, for not ensuring I got utensils, napkins, and no butter for the bread. Isn't that the delivery drivers job & why he gets tipped? I received none of these yet I still had to pay the 15% driver tip whether he deserved it or not.
Interestingly they emailed the detailed receipt later, which showed these high charges. In other words, for my $36 order I tacked on 50% surcharge for delivery. Next time I will pick up my own order in less than 20 minutes, 40-50 minutes quicker than delivery, and save $17.16, the price of another 1-2 entrees!
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