I love when a potentially explosive bad situation turns phoenix style into a fanfntastic great situation. So here is what happened. I purchased a bones 3 at a steal of a deal. It was missing some parts after I inspected it. I went to Saris online for the parts I needed. Some knobs and straps. $40, ok, ill deal with it...then BLAM +$30 in shipping. No way Ho Zay. I work to hard for my dinero. So, I message the support team over at Saris and guess what happened? Its metaphysically awesome in my opinion. Karma dudes and dudettes, pass this stuff on! The awesome support rep sent me what I need for FREE . Free as in Zero Dolla Holla. Parts and Shipping zilch. Thanks man. Tell all your friends they rock it out with their XXXXX out! WORD.