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  • LOVE LOVE LOVE The Family Birthing Suites at Scottsdale Osborn. I checked in at 3 pm on June 10th - separate building from hospital. After talking with the DR on call, we decided that the best course of action, for me and my son, was for me to have a c-section. Baby C was born at 6:01pm. 8lb 10oz, 21inches long, Healthy, and Screaming! LOL This birthing center is nice and private. At most, there's 12 mamas on the floor. Makes for lots of personal attention and you don't feel like just another number. I will say that 95% of the staff was wonderful. The 5% being the night shift staff I had my 2nd night. TERRIBLE! The Aid was pretty much nonexistent. And well the RN on her first hour on shift, she's trying to "Help" my son nurse. She's not only man-handling my boobs, but shoving my sons face into my tit. Baby C is screaming and I'm getting frustrated. Then the nurse starts in with her agenda - her formula pushing agenda. My husband was ready to cave, but I told her to give us (my son and I) 5 minutes. She left the room. I was able to get Baby C calmed down and latched on. Without shoving my boob into his face/mouth. But that didn't stop her belittling my efforts. All night long, I was beaten down with her formula pushing as Baby C was waking up every 2 or so hours to nurse. I ignored her every time and said each time, "well his pediatrician (who had saw Baby C and I that first day) said that my body knows what to do, and I'm producing colostrum...which is all he needs right now. My milk will come in in a few days. And that I need to nurse to get my milk to come in." This horrid nurse would always say, "he's hungry..that's why he's crying. You should really give him formula." Nurse Ratchet came in at 6am making her final rounds, and again I was nursing Baby C. She finally says to me, "Well you're getting a lot of practice." I seriously wanted to bitch slap this C You Next Tuesday. After having little to no sleep, I lost it and started weeping. She asked if I was alright and I said YUP. She knew I had hit my breaking point and left. I then began to sob uncontrollably. I called my mom, who could bairly understand me over the sobs. I called J, who also couldn't understand me. But both made it a point to hurry up and get down to the Birthing Center. Thankfully, the wonderful team I had my first day was back on shift. The Aid came and said, as she walked in the door, "How's my superstar (I according to them had been an ideal patient...moving around the room, tending to baby, and walking the hall every few hours with Baby C...letting him get some sun from the skylights in the halls. Apparently they have to practically drag other new moms out of bed.) this morning?!" Then when she saw the emotional state I was in, "OMG are you alright? What's wrong!?" I cried on her shoulder for a good 20 minutes. She reassured me and she said she would notify the nursing supervisor of what happened. Baby C's pediatrician was making rounds and stopped by while the Aid was getting my vitals. I addressed what happened over night, and said that if that nurse and aid was going to be back on shift, that I wanted to get Baby C and I discharged (if all my dr's approved). Dr G. was outraged at what happened!! She's pro-breastfeeding. So Dr. G went and paid a visit to the nursing supervisor. I was happy to hear that Nurse Ratchet and her sidekick were not going to be returning that evening. My RN that day was Ruth. OMG. RUTH = AWESOME She's been an RN for at least 50 years and her bedside manner proved it. She's wonderful. She knew I had a rough night and wanted Baby C and I to get a nice nap. So she let me nurse C and came in a few minutes after we finished up, with a bottle of lotion. Baby C was already asleep. I'm tellin you, I got the best backrub of my life that morning. And J said I was out like a light within minutes. So there you have it. From one end of the spectrum to the other. Ruth vs. Nurse Ratchet. The facility = 5 stars The staff = depends on who you get. Nurse Ratchet and her sidekick Aid = Negative Stars The rest of the staff = 5+ Stars! I'm going to go ahead and give 5 stars.
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