We were really excited to try this place! We moved here from the Knoxville, TN area. I have to say that we were pretty disappointed. The whole process took about half an hour from the time we walked in and left with our to go order. The line wasn't really that long but there was one woman taking orders and getting the orders handed out. There were two men, one cutting ribs and one putting the food in the containers. They definitely needed at least one, maybe two more employees. The majority of the food was in warming units and already prepared, so I'm not really sure what took so long. The food itself was very mediocre. The pulled chicken and pulled pork tasted like it sat in water all day, but was tender. The green beans were seasoned a bit but were very rubbery. The potato salad tasted like the kind you buy at the grocery store in the plastic containers. The baked beans were good. The mac and cheese wasn't too bad. The cornbread was very sticky like it wasn't cooked all the way or sat in moisture too long. All in all we probably won't go back here. The wait and the price are not worth the food you get. If they want to beat Rollin Smoke they have a long way to go. I think this was their opening weekend so keep trying and maybe it will get better for someone else.