Terrible experience at this Butcher shop! Very poor Customer service. Took my dogs there for the 2nd time. The groomers were both is a rush. They would not even wait for my dogs to come out of their carriers....after 3 seconds the lady told me to "go ahead and pool them out!". I asked for a trim as I usually do, They did as I had asked on 1 dog, but the 2nd groomer shaved my poor dog down to skin and CUT a piece of his skin off!!!!...... They made sure to charge me FIRST before bringing out the dogs...I did NOT even recognize my poodle and maltese mix. He had a chuck of skin missing and. I understand accidents happen, but the was they handled it was very unprofessional and inappropriate! Not even 1 apology! The groomer said "it's not as bad as it looks", handed me the dog and walked away. I had blood on my shirt, the dog was shaking and scared....I wanted to slap the lady... They did not do anything to keep me as a customer! Never going back...That's not how you treat customers!