Came here for dinner on St. Patrick's Day. Really, just for dinner! I ordered their steak sandwich with sweet potato fries, and ordered medium rare. When it arrived along with my dinner guests meal my steak was clearly well done. I asked if it could be redone as it was far too cooked for me. The waitress said no problem and took the offending overdone steak. She left me my fries to tied me over, thank god she did. It was over 20 minutes before my steak arrived. However it was brought by a gentleman who I can only assume was the manager, he apologized for the wait and took my meal off our check. The final steak was absolutely melt in your mouth. I'm giving 4 stars for the actual food and for the conduct of the manager. I wish I got his name, but he definitely knows the meaning of customer service!!