We are used to snappy service and a clean restaurant at VI. This VI had neither. 4:30 on a Sunday afternoon shouldn't be too busy and in fact there were maybe 3 parties in the whole restaurant but getting waited on was a challenge. Forget refills on drinks! And I actually had to walk into the kitchen to tell the staff that we were ready to order pie ( which I'd already alerted our waiter that we wanted). Finally got waited on by another server who was taking over for our waiter who was on break We got our desserts and our bill which included about 3 items we hadn't ordered. We brought that to the attention of our waiter who was back from break and acted like he had caught it and had corrected it. NOT. We had to wait for a new bill. That's just my commentary on the service. I won't bore you with the cleanliness issues. The staff and apparently the management aren't interested in making money. We won't be back.