We booked online through priceline.com and no resort fees were mentioned in the booking process nor on the receipt from them. Upon check in, we were told the credit card is held for incidentals and room charges only and were never informed of a resort fee. When I inquired about the charge at check out, the front desk agent (Marlyn?) was extremely confrontational and insistent on proving me wrong. The front desk manager did nothing to accommodate my concerns and proceeded to charge my card for the fee that I clearly stated that I did not authorize ($35 plus tax). We had a great stay at the hotel and would love to come back in the very near future, however this has left us with a very poor first impression.