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  • I wish I could give this company 0 stars. The salesman originally measured the room wrong and was off by 200 sq. feet. He also failed to mention the baseboard needed to be removed. When day of install came, I found out there was not enough product, so the installer measured the room and I rescheduled. The next weekend, another installer came out and measured the room before he began, and it was still not enough. There was more in the warehouse, but by the time he could get it and return to start work it would have been later in the day and I had an appointment. He was very helpful and we rescheduled for the next day. When a third different installer came, he wanted me to pay. I told him of the problems I had and asked him to measure the room before we did anything. He began arguing with me that he knew there was enough and he didn't need to measure and he'd pay for it if it wasn't enough. I kept asking him to remeasure. Finally he said he would and went outside and was on his phone. He came in and showed me a number that was on his phone and said, see we have enough. I asked how he knew and he said he took a picture so it's enough. I asked how he could measure a room from a picture and he continued to argue. I finally told him I wasn't stupid, you can't measure a room from a picture (which he didn't take anyway) and told him to leave. I cancelled the order. DO NOT USE EMPIRE TODAY! I wasted a lot of time with this company and received nothing but frustration.
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