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  • Last night our family went to dinner here. My wife ordered the turkey dinner. After quite a long wait everyone in our party saw how pink the turkey was that was being served to her. The turkey had a very strange pink discoloration throughout. We brought it to the attention of our server who insisted that although other customers had returned the same meal for the same reason that day that the turkey was completely safe to eat. After we continued to express our concerns to our server who wanted to drag out the discussion rather then simply taking the dinner back, she went to her manager who apparently told her the same thing she said to us, how the meat was safe and that for some reason all day the turkey dinners were being cooked for the same times but the turkeys were coming out from either white or pink all day but no one had gotten sick. We insisted that they take the dinner back and my wife ordered the bbq ribs. By this time the rest of us were almost done eating our meals. After another long wait and thinking my wife's dinner would soon be out, our server came back and said they were sold out of ribs. So then my wife found another item on the menu but by this time the rest of us finished our dinner. Finally after another very long wait, my wife was finally served her third choice meal. In addition, while my Mom was eating her dinner salad she pulled a large round, hard and black object out. We weren't sure what it was but it did look pretty gross. At no time did the Manager ever come to our table to apologize or to offer how to make things right. We feel that we should've received a comp for my wife's meal or a percentage off or something to make things right but they didn't seem to care about the absolutely terrible service we received. The rest of our meals were okay but certainly not the worth anywhere close to 122.00 dinner bill. We will NEVER return to the Black Bear Diner again.
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