I noticed that alot of the negative reviews were outdated and someone mentioned in the review that the office was in south scottsdale. This review is for my 2/25/15 visit at the north scottsdale office off of Scottdale road and 101. I asked the office staff if there was another location and this is the only Entegrity ENT in Scottsdale, so here goes.
I was here last year as a new patient and my experience has been positive, so i have returned this year for another condition i was suffering from.
I saw Dr. Samuel Bailey both times and he has great bedside manners with positive energy and always smiling. I hate grouchy doctors :P
He answered all of my questions and i didn't feel like i was being rushed. Most doctors offices usually have their PA or NPs do all the work and doctors will only see you for 5 minutes tops but Dr. Bailey gave me his full attention and was super friendly, and kind. He explained things easy and thoroughly enough for a child to understand AND still had time for my questions.
I have not seen other doctors here, so i can't speak for them but Dr. Bailey has been one of the kindest, caring and considerate physician I've dealt with and i highly recommend him for all your ear/nose/throat needs.
As for the office staff, they must have new staff because nobody at this office treated me bad like some of the things that were mentioned in other negative reviews.
Many doctors offices want the patients to pay up front if you haven't met your annual deductible but Entegrity will file a claim with your insurance first before they bill you, so i don't agree with some of the reviews complaining about the office only wanting money.
Bottom line; if you need to see an ENT specialist and want to see a doctor that will actually listen and pay attention to you explaining your symptoms who is very kind and caring, then schedule your appointment with Dr. Bailey. You won't like him if you're one of those people who don't like nice and friendly doctor (trust me, i know some people who prefer their doctors to be a$$holes).