If I could give a ZERO star review, I would. I ordered my seat covers with all the information on October 2. It is DECEMBER 6, and the three weeks promised has turned into two months. I have made DOZENS of phone calls, sent endless emails,and finally sent a Facebook message. Excuses abound, but still absolutely NO resolution. Finally had to file this am with my credit card company. WHAT A HORRIBLE CUSTOMER SERVICE EXPERIENCE! DO NOT SHOP HERE!