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  • Negative 10 stars!!!! The buying experience was great. Mike was awesome. After that it all fell apart. Finance could not get the down payment straight. Sent in the wrong milage on our trade that almost costed Us 1600.00 in warranty returns. We have owned our new lincoln for 2 months. Out of that we have only had it two weeks. It is a great car, but the service department has now idea how to fix a car right. We now have to take it back because when the wheel was repaired, they forgot to put the clear coat back on! Previous repairs: replaced grille from water damage, replaced headlight assemblies from Water damage but forgot to bulbs! Stranded 40 miles from home at night when found out this little problem. Fixed dent in door and came back with a curb check In the right rear wheel. Took in to center steering wheel, and it still is off center after 3 attempts. Just one disaster after another. We have filed a formal complaint with Lincoln. This has been one car we wish we never bought. Not because of the car but because of the back end service.
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