My family has been going to the location in Tempe for about 6 months. We come here about once a week for lunch.
The store has indoor and outdoor seating available which is nice in the cooler months. Unfortunately, it does not have a lot of indoor seating which means during lunch hour in the summer, you might have trouble finding an indoor table especially if you have more then 2 people in your party. The parking lot is also small and crowded, but that is just a result of the shopping center they are located in.
The food here is really good. They often are giving free samples of the bread out when we come in. I would say the food is moderately healthy. The spicy turkey sandwich is really good as is the tuscan chicken sandwich. They do have a lot of sweet treats though here like yummy lemon bars, giant cookies, and ice cream sandwiches. I would give the food five stars for taste definitely!
Why we give it 4 stars over all is the service. It is sometimes hard to get the staff's attention as they are too busy chatting with each other to attend the register. They forget to give you your cookie or iced tea. They are really slow to help you out sometimes. I wouldn't recommend coming here on your lunch hour if you have to go back to work as you might not get fast enough service ie. 30 min + wait for your meal. If you are retired or just going over to chat with your friends and eat a leisurely lunch, it is fine.